Tuesday, April 1, 2008

Update On Kawasaki Vulcan Recall

It's been a week since I called my dealership to see how they were going to handle the recall on my bike, which involves a defect in the fuel line clamp that attaches at the electronic ignition. At that time they said they would need to order the replacement part required for the recall. So I waited patiently all week, and didn't ride the bike because of danger warnings and cautions.

Luckily, Mother Nature responded by spewing out its last week of winter weather, even though it is officially Spring now (She claims ignorance). All last week it rained, sleet, snowed, was sunny, all within 15 minutes. It was something we hadn't seen before for so many days in a row. Almost every day I would leave work, driving my truck, and it would start snowing. As I would get to an intersection 2 miles away the sun was out. Heading up the next hill as I approached the top, snow again. It was kind of fun, but I was glad I wasn't out riding in that.

Today I called the dealership again. I had decided to start calling regularly until I got taken care of. I asked the Service Department guy if my part was in yet, and if not when it would be. His reply was: It shows here the part was ordered and yes, they show a backorder on that part. It will be here on the 30th. Me: Of April?! S.D. Guy: Yes this month. Me: Oh, my gosh, oh, my gosh, oh my gosh...... I guess he could sense the fear and panic in my voice as I was thinking to myself how there was no way I was going to lose the whole friggin month of April friggin riding weather.

As it turned out I convinced him to talk to his manager, and by 10am Wednesday he will call to let me know if I can just have it inspected to see if I even need a part. There are apparantly two groups of bikes. Ones that the VIN # is definately linked to the problem and WILL need the part replaced. Others, they are inspecting to see if the problem exists. If he calls and I just need an inspection, I will ride over there after work and take care of it. The sun happens to be out for 3 days and I don't want to miss my riding window!

I'll let you know as the saga continues.

5 comments:

--xh-- said...

oh, wasting one whole month of good riding weather is sad. hope ur bike dont needs the replacement...

"Joker" said...

I feel your pain sister.

Imagine how I feel. I was hit by a car last September and my bike has been in the shop ever since. It has been waiting for a headlight assembly that was put on back order LAST OCTOBER! I actually just heard yesterday that the part has finally been shipped to the local H-D dealer. With a little luck, I should have the bike back by the end of next week. I hope you have better luck than me!

Crusty's Advise.... said...

I did a little checking around to get more info on the Kaw 900 recall. It is with a possible injector hose routing problem that might cause problems with the hose clamp. For anyone familure with working on bikes it is an easy check. Pull the tank, look for damage on the hoses and check to see if the clamps are tight and show no sign of leakage. If necessary replace the clamp and make sure the hoses are not rubbing or wearing on anything. I would not go without riding for that long if it was myself. Still have it checked by the dealer when you can get an appointment. -Crusty

Lady Ridesalot said...

I'm keeping my fingers crossed for you. I wouldn't like being without my bike either. Lady R

Becky said...

xh: That's what I thought. Thanks for the good Karma

Joker: Sorry, I shouldn't complain so much when there are people like yourself who are much worse off than me. Hope your bike gets up and you are healthy enough to ride this year.

Crusty: You are right. I just wanted the official check so they could mark off my bike having been inspected. Read my final update.

Lady ridesalot: I don't know how people handle it when they live in wintery places. I couldn't go for months not riding at all.